To use this website, you must meet your country mininum age requirements for buying and consuming alcohol
Starting this paragraph and for the entirety of the general terms and conditions of sale presented herein, words starting with a capital letter shall have the following meaning :
« Terms » : the general terms and conditions of sale presented hereby.
« Site » : names the website hosted at the address www.demourwineclub.com, whether it is used on a computer or a mobile.
« Services » : names the process of commercialising wines on the Site.
« Product » : names the bottles of wine commercialised on the Website.
« Subscription Box » : names the contractual offer for a recurring purchase of Products.
« Order » : names the buying of Product(s) or signing up to the Subscription Box.
« User » : names any person using the Site and/or its Services.
« Client » : names any person over 21 years of age making an Order on the Website.
Proud owner of five estates in the beautiful French back country of Bordeaux, we De Mour have been crafting and retailing great quality wines for 80 years. We see the present Website as an opportunity for the final consumer to enjoy the very best of European wines at the best value, and the culmination of more than height decades of dedication and expertise in our industry.
Therefore, these Terms have for a purpose to formalise the use of the Website (see « DEFINITIONS ») section and constitute an agreement between the Client and De Mour, so we can provide our services at our best capacity.
By using or accessing the De Mour's Website or Services, you declare that you agree to the present Terms.
You must be over 21 years of age to use the our Services and purchase alcohol through our Website.
We receive orders, sell and deliver our products as a licensed winery. All shipments are made through a licensed subsidiary company operating in the United States of America.
This section illustrate our commitment to protect your privacy of your personal information. It describes which information we may collect from on the Website and how we use it. By using the Website, you agree to the terms of this Privacy section.
The information collected and used by De Mour is only willingly provided by you when ordering or Products, as described in the INFORMATION & PAYEMENT section.
It may be used to :
Regarding emails about wine deals, you can choose to opt-out at any time by clicking on the "Unsubscribe" link at the bottom of each email.
The data collected automatically by the Website are the IP (device address) and the de geo-tracking data.
The Website is likely to implement an automatic process of tracking (cookie).
Cookies might be used to :
You can authorize or refuse the storage of cookies by modifying the options and parameters of your browser.
For any question about your privacy, please reach us via the information provided in the « CONTACT INFORMATION » section.
To utilize our Services and make an Order, you agree to provide accurate and complete personal information including your legal name, age, email address, telephone number, billing address and delivery address. You must also provide complete information regarding your credit or payment card, including the cardholder name, payment card number, expiration date and card security code (if needed). You guarantee De Mour that your use of a payment card for any purchase on our Website is authorized and legal.
You are responsible for notifying us about any update of your personal information or payment card information. You are also responsible for notifying your payment service or payment card issuer of any loss, theft, or unauthorized use of your payment card number.
For any order other than a Subscription Box, the total amount to be paid by you for your order will be the sum of the prices for the products you select, all applicable taxes, and shipping charges. Payment is due when you submit your order, and you hereby authorize De Mour to charge the requested amount to your payment card at that time.
For payement regarding our Subcription Box, refer yourself to the « SUBSCRIPTION » section.
The Subscription Box offer presented on the Website is solely available in the United States of America. If you subscribe from locations outside the United States of America, you do so at your own risk, as De Mour may not be able to provide you with the dedicated services.
By subscribing to our Subscription Box, you agree to receive a shipment of 4 bottles of wine from De Mour once a quarter from the moment you subscribe to the time you cancel your membership. You may suspend or cancel this membership any time. Shipping charge and taxes are included in the fixed price of 207 $. By providing your payement card information, you authorize De Mour to charge this amount to your payement card for each wine shipment, through a monthly or quarterly rate plan.
For any subscription made before the 20th of the current month, you will receive your bottles before the end of the current month and then every 3 months. For any subscription made after the 20th fo the current month, your will receive your bottles during the month following the current month and then every 3 months.
Loss or alteration of products could occur upon delivery to you. Should you notifying us promptly about any inconvenience in this domain, we will do our best to reship the lost or altered items without any additional costs.
The Website is by principle available 24/7, except during maintenance operations, planned or not, or in the case of force majeure, without any warranties of any kind. Therefore, De Mour shall no be held responsible for any damage arising from the unavailability of the Website, or your use or inability to use it.
De Mour and/or its partners are the exclusive holders of all copyright and intellectual property rights addressing the Site’s structure and content, worldwide. Content and Services made available on the Site, such as text, graphics, images, logos and data, are therefore the exclusive property of De Mour and/or its partners and are protected by international copyright laws.
The Site may contain links to third-party websites. Their existence does not constitute an endorsement of those websites from De Mour. It is the User’s responsibility to access a third-party website linked from the Site with discernment and at his own risk. Therefore, De Mour should not be held responsible for any inconvenience resulting from the use of such websites and resources.
Content and Services made available on the Site shall not be in accordance with any other legislation than the current french law. De Mour and/or its partners should not be held responsible for any non-compliance with the legislation in force in the country of connection, in the hypothesis that the User uses to the Site and/or its Services from a territory other than France.
If you have any question please reach us via the contact information below : De Mour Lieu-dit Baladoz - Chateau La Croizille Saint-Laurent-Des-Combes, 33330 France +33 (0) 5 57 74 55 86 wineclub@demour.com